Refund policy

Returns and refunds

We hope you are loving your purchase however we understand that sometimes things don't go as planned and returns and refunds are necessary. Please refer to the following return and refund policies at growsowgreener.co.uk.

My product is damaged defective or you shipped me the wrong product.

We're sorry about that and understand your frustration! We would love to offer you a refund or a replacement. Please contact us at hi@growsowgreener.co.uk within 30 days of purchase for a full refund or replacement. 

I ordered the wrong product or simply changed my mind.

No worries, we will refund you the full amount (minus the shipping charges) provided the items are returned in new condition and in original packaging. Once received we will issue your refund however you will be responsible for return shipping costs for non defective products.

Please post to:

Grow Sow Greener

RETURNS (order number)

5 Longfields

West Alvington

Devon TQ73QG

UK

Guaranteed to grow promise.

Should you have absolutely any problems issues or difficulties getting your seeds to germinate or problems/queries regarding our grow kits or equipment, please get in touch at hi@growsowgreener.co.uk and we will strive to help you out via email, call or video call.

All our seeds and products have been tested here by us however if we still cant help you get growing we will offer a free replacement.

Unfortunately, we cannot accept returns on gift cards.